Privacy Policy for Try.ai
February 12, 2026
Effective Date: 02/12/2026
Application: Try.ai
Owner: First Light Media LLC
1. Introduction
First Light Media LLC (“Company,” “we,” “us,” or “our”) operates the Try.ai mobile application (the “Application”). This Privacy Policy describes how we collect, use, process, store, disclose, and safeguard personal information when users access or use the Application.
By using the Application, you acknowledge that you have read and understood this Privacy Policy.
2. Categories of Information Collected
2.1 User-Provided Image Data
The Application enables users to capture or upload photographs for the purpose of generating AI-powered hairstyle visualizations.
Photographs may contain facial features and other biometric identifiers. These images are:
Stored in secure, access-controlled environments
Not publicly accessible
Not shared with other users
Not sold, rented, or licensed
Images are processed exclusively to provide Application functionality.
2.2 Account Information
If a user creates an account or signs in via a third-party provider, we may collect:
Name
Email address
Profile image (if provided by the authentication provider)
Authentication tokens necessary for secure login
2.3 Google User Data (If Google Sign-In Is Used)
If users authenticate using Google Sign-In, the Application accesses only:
Google account email address
Basic Google profile information (name and profile photo)
The Application does not access:
Google Drive
Google Photos
Gmail
Contacts
Calendar data
Any other Google user data
Use of Google user data complies with the Google API Services User Data Policy, including Limited Use requirements.
2.4 Device and Technical Information
We may automatically collect:
Device type
Operating system version
Application usage data
Crash reports
Anonymous diagnostic information
This information is used solely for operational and security purposes.
3. Purpose of Processing
We process personal information to:
Provide AI-powered hairstyle visualization services
Authenticate users
Maintain account security
Improve Application performance
Detect misuse and prevent fraud
Comply with legal obligations
We do not use personal data for advertising profiling or resale.
4. Lawful Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under the following lawful bases:
Performance of a Contract: To provide Application functionality after a user registers or uploads images.
Legitimate Interests: To improve security, prevent fraud, and enhance Application performance.
Consent: Where required, including for processing facial imagery or optional analytics.
Legal Obligation: To comply with applicable laws and regulatory requirements.
Users may withdraw consent at any time where processing is based on consent.
5. Data Storage and Security
We implement reasonable and appropriate administrative, technical, and physical safeguards including:
Encrypted transmission (HTTPS/TLS)
Secure cloud infrastructure
Access controls and authentication safeguards
Role-based data access limitations
While no system is completely secure, we take commercially reasonable steps to protect user data.
6. Data Sharing and Disclosure
We do not sell personal information.
Personal information may be disclosed only:
To trusted service providers (e.g., cloud hosting, AI infrastructure, authentication providers) under contractual confidentiality obligations
If required by law or legal process
To protect the rights, safety, or security of users or the Company
We do not share personal information for cross-context behavioral advertising.
7. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
7.1 Right to Know
You may request disclosure of:
Categories of personal information collected
Sources of personal information
Business purposes for collection
Categories of third parties with whom information is shared
7.2 Right to Delete
You may request deletion of your personal information, subject to certain legal exceptions.
7.3 Right to Correct
You may request correction of inaccurate personal information.
7.4 Right to Opt-Out of Sale or Sharing
We do not sell or share personal information for cross-context behavioral advertising.
7.5 Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, contact:
support@firstlightmedia.io
We may verify your identity before fulfilling requests.
8. European Privacy Rights (GDPR)
If you are located in the EEA, UK, or Switzerland, you have the following rights:
Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
Requests may be submitted to:
support@firstlightmedia.io
We respond within legally required timeframes.
9. Data Retention
We retain personal data only as long as necessary to:
Provide Application services
Maintain user accounts
Comply with legal obligations
Users may delete images within the Application. Account deletion will result in removal of associated personal data within a commercially reasonable timeframe, unless retention is legally required.
10. International Data Transfers
If you access the Application from outside the United States, your information may be transferred to and processed in the United States.
Where required by law, we implement appropriate safeguards for cross-border transfers, including standard contractual clauses or equivalent legal mechanisms.
11. Children’s Privacy
The Application is not directed to individuals under 13 years of age (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected by revising the Effective Date and posting the revised version.
Continued use of the Application after updates constitutes acceptance of the revised Policy.
13. Contact Information
First Light Media LLC
Email: support@firstlightmedia.io
Website: https://firstlightmedia.io