Privacy Policy for Try.ai

February 12, 2026

Effective Date: 02/12/2026

Application: Try.ai

Owner: First Light Media LLC

 1.⁠ ⁠Introduction

First Light Media LLC (“Company,” “we,” “us,” or “our”) operates the Try.ai mobile application (the “Application”). This Privacy Policy describes how we collect, use, process, store, disclose, and safeguard personal information when users access or use the Application.

By using the Application, you acknowledge that you have read and understood this Privacy Policy.

 2.⁠ ⁠Categories of Information Collected

2.1 User-Provided Image Data

The Application enables users to capture or upload photographs for the purpose of generating AI-powered hairstyle visualizations.

Photographs may contain facial features and other biometric identifiers. These images are:

Stored in secure, access-controlled environments

Not publicly accessible

Not shared with other users

Not sold, rented, or licensed

Images are processed exclusively to provide Application functionality.

2.2 Account Information

If a user creates an account or signs in via a third-party provider, we may collect:

Name

Email address

Profile image (if provided by the authentication provider)

Authentication tokens necessary for secure login

2.3 Google User Data (If Google Sign-In Is Used)

If users authenticate using Google Sign-In, the Application accesses only:

Google account email address

Basic Google profile information (name and profile photo)

The Application does not access:

Google Drive

Google Photos

Gmail

Contacts

Calendar data

Any other Google user data

Use of Google user data complies with the Google API Services User Data Policy, including Limited Use requirements.

2.4 Device and Technical Information

We may automatically collect:

Device type

Operating system version

Application usage data

Crash reports

Anonymous diagnostic information

This information is used solely for operational and security purposes.

 3.⁠ ⁠Purpose of Processing

We process personal information to:

Provide AI-powered hairstyle visualization services

Authenticate users

Maintain account security

Improve Application performance

Detect misuse and prevent fraud

Comply with legal obligations

We do not use personal data for advertising profiling or resale.

 4.⁠ ⁠Lawful Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under the following lawful bases:

Performance of a Contract: To provide Application functionality after a user registers or uploads images.

Legitimate Interests: To improve security, prevent fraud, and enhance Application performance.

Consent: Where required, including for processing facial imagery or optional analytics.

Legal Obligation: To comply with applicable laws and regulatory requirements.

Users may withdraw consent at any time where processing is based on consent.

 5.⁠ ⁠Data Storage and Security

We implement reasonable and appropriate administrative, technical, and physical safeguards including:

Encrypted transmission (HTTPS/TLS)

Secure cloud infrastructure

Access controls and authentication safeguards

Role-based data access limitations

While no system is completely secure, we take commercially reasonable steps to protect user data.

 6.⁠ ⁠Data Sharing and Disclosure

We do not sell personal information.

Personal information may be disclosed only:

To trusted service providers (e.g., cloud hosting, AI infrastructure, authentication providers) under contractual confidentiality obligations

If required by law or legal process

To protect the rights, safety, or security of users or the Company

We do not share personal information for cross-context behavioral advertising.

 7.⁠ ⁠California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

7.1 Right to Know

You may request disclosure of:

Categories of personal information collected

Sources of personal information

Business purposes for collection

Categories of third parties with whom information is shared

7.2 Right to Delete

You may request deletion of your personal information, subject to certain legal exceptions.

7.3 Right to Correct

You may request correction of inaccurate personal information.

7.4 Right to Opt-Out of Sale or Sharing

We do not sell or share personal information for cross-context behavioral advertising.

7.5 Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, contact:

support@firstlightmedia.io

We may verify your identity before fulfilling requests.

 8.⁠ ⁠European Privacy Rights (GDPR)

If you are located in the EEA, UK, or Switzerland, you have the following rights:

Right of access

Right to rectification

Right to erasure (“right to be forgotten”)

Right to restriction of processing

Right to data portability

Right to object to processing

Right to withdraw consent

Right to lodge a complaint with a supervisory authority

Requests may be submitted to:

support@firstlightmedia.io

We respond within legally required timeframes.

 9.⁠ ⁠Data Retention

We retain personal data only as long as necessary to:

Provide Application services

Maintain user accounts

Comply with legal obligations

Users may delete images within the Application. Account deletion will result in removal of associated personal data within a commercially reasonable timeframe, unless retention is legally required.

10.⁠ ⁠International Data Transfers

If you access the Application from outside the United States, your information may be transferred to and processed in the United States.

Where required by law, we implement appropriate safeguards for cross-border transfers, including standard contractual clauses or equivalent legal mechanisms.

11.⁠ ⁠Children’s Privacy

The Application is not directed to individuals under 13 years of age (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.

12.⁠ ⁠Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected by revising the Effective Date and posting the revised version.

Continued use of the Application after updates constitutes acceptance of the revised Policy.

13.⁠ ⁠Contact Information

First Light Media LLC

Email: support@firstlightmedia.io

Website: https://firstlightmedia.io

At First Light Media, we design and develop intelligent mobile apps powered by artificial intelligence. Whether you’re exploring our latest tools or need support, you’re in the right place.


Email: support@firstlightmedia.io

Hours: Monday–Friday, 9am–6pm EST

Location: Remote-first, serving users globally


© 2025 First Light Media LLC. All rights reserved.

At First Light Media, we design and develop intelligent mobile apps powered by artificial intelligence. Whether you’re exploring our latest tools or need support, you’re in the right place.


Email: support@firstlightmedia.io

Hours: Monday–Friday, 9am–6pm EST

Location: Remote-first, serving users globally


© 2025 First Light Media LLC. All rights reserved.

At First Light Media, we design and develop intelligent mobile apps powered by artificial intelligence. Whether you’re exploring our latest tools or need support, you’re in the right place.


Email: support@firstlightmedia.io

Hours: Monday–Friday, 9am–6pm EST

Location: Remote-first, serving users globally


© 2025 First Light Media LLC.

All rights reserved.